By making a booking with Big House Specialist you agree to the following terms and conditions. Please read them carefully before confirming your reservation.
- Lead Booker must be 30 years old or over.
- Fully refundable up until 6 weeks before your arrival (less card processing fees).
- 50% deposit charged on booking.
- Outstanding balance payable 42 days (6 weeks) prior to your arrival.
- Non-refundable within 6 weeks of your arrival (unless we manage to resell your dates, at which point a 50% refund will be given).
- Access on arrival day from 4pm (or earlier by prior agreement).
- The house must be vacated on departure day by 10am.
- No smoking.
- No confetti.
- No amplified live music or sound systems.
- No large events involving people who are not part of the group staying at the house.
- No children to be left unattended in the hot tub.
- No glass in the hot tub (polycarbonate glasses are provided).
- No food in the hot tub.
- No food or drink above ground floor level (carpet stains are chargeable).
- The house must be left in a tidy state on departure.
- The BBQ must be left clean (£50 cleaning fee if left dirty).
- No outdoor shoes to be worn above ground floor level (we provide slippers).
- Breakages and missing items are chargeable.